Shipping Policy

Last updated: September 23, 2026

Order Processing

Orders normally require 2 to 3 business days to process before shipment.

Business days are Monday through Friday, excluding public holidays.

Once your order leaves our fulfilment centre, we will send you a shipping-confirmation email containing tracking information when available.

Estimated Delivery Time

Delivery normally takes approximately 5 business days after order processing.

If a product is low in stock or the shipping carrier experiences a delay, delivery may require an additional 2 to 3 business days.

These timeframes are estimates and are not guaranteed. Delivery may be affected by weather, customs inspections, public holidays, carrier disruptions, an incorrect address, or other circumstances outside our reasonable control.

Shipping Costs and Carriers

Standard shipping is free, unless a different shipping charge is clearly displayed during checkout.

We work with third-party fulfilment partners and shipping carriers. The carrier used may vary depending on the destination, product, and carrier availability.

Order Tracking

When tracking is available, your tracking number will be included in your shipping-confirmation email.

Tracking information may take several business days to update after your order has been dispatched.

Address Accuracy

Customers are responsible for providing a complete and accurate delivery address.

If you need to correct your address, contact us as soon as possible at support@crownmod.site.

We will make reasonable efforts to update the address, but we cannot guarantee changes after an order has entered processing or has been dispatched.

Additional costs caused by an incorrect or incomplete address, refused delivery, or failure to collect a package may be charged to the customer where permitted by law.

Customs, Duties, and Taxes

International orders may be subject to import duties, taxes, customs charges, or brokerage fees imposed by the destination country.

Unless these charges are displayed and collected during checkout, the recipient is responsible for paying them.

CROWNMOD does not control customs authorities and cannot predict the amount of import charges or customs delays.

Delayed, Lost, or Damaged Packages

If tracking shows no meaningful update or your order has not arrived within the estimated timeframe, contact support@crownmod.site and include your order number.

If a package arrives damaged, retain all packaging and send us clear photographs of the package and item.

We will investigate the issue and provide an appropriate resolution in accordance with applicable law.

Contact Us

For shipping questions, contact:

CROWNMOD
2333 Brickell Ave
Miami, Florida 33129
United States

Email: support@crownmod.site
Phone: +1 754-317-5434
Website: https://thecrownmod.site