Privacy Policy

Last updated: September 23, 2026

This Privacy Policy describes how CROWNMOD (“we,” “us,” or “our”) collects, uses, and discloses your personal information when you visit, use our services, make a purchase from thecrownmod.site (the “Site”), or otherwise communicate with us.

For this Privacy Policy, “you” and “your” refer to any user of our services, including customers and website visitors.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our practices or for operational, legal, or regulatory reasons. We will publish the revised policy on the Site and update the “Last updated” date.

Personal Information We Collect

The personal information we collect depends on how you interact with our Site. It may include:

• Contact information, including your name, address, email address, and phone number.

• Order information, including products ordered, billing and shipping addresses, payment confirmation, email address, phone number, and order history.

• Account information, including your username, password, preferences, and security information.

• Customer-support information, including information you provide when contacting us about an order, return, complaint, or other request.

• Usage and device information, including your IP address, browser type, device information, network connection, pages viewed, and actions taken on the Site.

How We Collect Information

We collect personal information:

• Directly from you when you place an order, create an account, subscribe to communications, or contact us.

• Automatically through cookies, pixels, and similar technologies.

• From service providers and partners, including Shopify, payment processors, analytics providers, advertising partners, fulfilment partners, and shipping carriers.

Payment information is generally collected and processed directly by our payment providers. We do not receive or store complete payment-card numbers when a third-party provider processes a transaction.

How We Use Your Information

We may use personal information to:

• Process payments, fulfil orders, arrange delivery, and manage returns, refunds, and exchanges.

• Create and manage customer accounts.

• Send order confirmations, shipping updates, and other service communications.

• Provide customer support and respond to questions or complaints.

• Improve and personalise our Site, products, advertising, and services.

• Send marketing communications where permitted by law and consistent with your choices.

• Detect, investigate, and prevent fraud, abuse, security incidents, and unlawful activity.

• Comply with legal obligations and enforce our agreements and policies.

• Protect our rights and the rights of customers and other users.

Where applicable law requires a legal basis for processing, we rely on performance of a contract, compliance with legal obligations, consent, and our legitimate interests, as appropriate.

Cookies and Similar Technologies

We and our service providers use cookies, pixels, and similar technologies to operate the Site, remember preferences, understand how visitors use the Site, improve our services, and provide relevant advertising.

Most browsers accept cookies automatically. You may adjust your browser settings to remove or reject cookies, but doing so may cause parts of the Site to function incorrectly.

Information about cookies used by Shopify is available at:

https://www.shopify.com/legal/cookies

How We Disclose Personal Information

We may disclose personal information:

• To vendors and service providers that perform services for us, including Shopify, payment processors, fulfilment and shipping partners, customer-support providers, analytics providers, and IT providers.

• To advertising and marketing partners, subject to applicable law and your choices.

• When you request or consent to a disclosure.

• To professional advisers, authorities, or other parties when reasonably necessary to comply with the law, protect rights, prevent fraud, or respond to a valid legal request.

• In connection with a merger, financing, acquisition, reorganisation, or sale of assets.

Depending on applicable privacy law, certain advertising-related disclosures may be considered a “sale” or “sharing” of personal information even when no money is exchanged. You may have the right to opt out of these activities.

Third-Party Websites and Links

Our Site may contain links to services operated by third parties. We are not responsible for the privacy, security, accuracy, or practices of third-party services.

Children’s Privacy

Our services are not intended for children, and we do not knowingly collect personal information from children under the age at which consent may lawfully be given in their jurisdiction.

A parent or guardian who believes that a child has provided us with personal information may contact us to request its deletion.

Security and Retention

We use reasonable safeguards designed to protect personal information. However, no transmission or storage method is completely secure.

We retain personal information only for as long as reasonably necessary to provide our services, complete transactions, comply with legal obligations, resolve disputes, and enforce our agreements.

Your Privacy Rights

Depending on where you live, you may have the right to:

• Request access to personal information we hold about you.

• Request correction or deletion of your information.

• Receive a portable copy of certain personal information.

• Restrict or object to certain processing.

• Withdraw consent where processing is based on consent.

• Opt out of targeted advertising or the sale or sharing of personal information.

• Appeal a decision concerning a privacy request.

You may unsubscribe from promotional emails using the unsubscribe link included in those messages. We may still send non-promotional communications about your account or orders.

To exercise a privacy right, contact support@crownmod.site. We may need to verify your identity before completing your request.

International Data Transfers

Your information may be transferred to, stored in, or processed in countries other than the country where you live. Where required, we use legally recognised safeguards for international transfers.

Contact Us

For privacy questions or requests, contact:

CROWNMOD
2333 Brickell Ave
Miami, Florida 33129
United States

Email: support@crownmod.site
Phone: +1 754-317-5434
Website: https://thecrownmod.site